🛡️ Safe & Responsible Betting

betli Responsible Gaming — Let fun stay within limits

Entertainment is best when it stays in control. betli gives you all the tools to play safely and mindfully.

Let gaming be a source of entertainment, not a burden

Learn about our values and your rights

betli believes that online betting and casino gaming should be a form of pure entertainment — just like watching a film or enjoying a cricket match. But we also know that for some people this entertainment can sometimes get out of control. That is why we have put in place various protective tools and policies to keep every player in Bangladesh safe and informed.

Our goal is not just to provide a great gaming experience — we want you to enjoy every moment while ensuring that other important areas of your life are never affected. betli's responsible gaming policy helps you set your own playing limits, take a break when needed, and access support.

Remember: the money you use to play should always be an amount you can afford to lose without any impact on your daily life. Never play with money set aside for rent, food or your family's needs. The minimum deposit on betli is ৳500 so that players can start consciously with a small amount.

21+

Strict age verification: for persons aged 21 or above only

Opening an account and betting on betli is approved only for persons aged 21 or above. We take an entirely firm position on protecting minors. We may request the necessary documents at any time to verify age, and we reserve the right to temporarily suspend an account if there is any doubt. If you think someone you know who is a minor is trying to use this platform, please let our support team know.

betli's Protection Tools — Control is in your hands

Use these features to keep your gaming experience safe and healthy

Set Deposit Limits

You decide yourself how much money you can deposit into your account per day, per week or per month at most. Once a limit is set it takes effect immediately, and when increased it takes some time to come into effect — this prevents spending more money on impulse.

Time-Out

Need a break? Using the Time-out feature you can temporarily close your account for anywhere from 24 hours to several weeks. During this time you will not be able to log in or make a deposit. Clear your head and come back — betli is here for you.

Self-Exclusion

Need a longer break? Through self-exclusion you can keep your account closed for 6 months or permanently. Contact the support team to start this process — we will help you without any questions.

Review Your Gaming History

View your complete history of deposits, withdrawals and bets from your account at any time. Analyse your own patterns — if you notice your spending is increasing each week, that could be a warning sign.

24/7 Support Team

Our support team is available around the clock for anything related to responsible gaming. Reach us via live chat or email ([email protected]) in both Bengali and English — you will receive help without judgment.

Reality Check Reminders

Betting is not a game of skill — every outcome is independent and random. betli occasionally reminds you how long you have been playing and how much you have spent, so you can make informed decisions.

Recognise the Warning Signs

Addiction often creeps in gradually — watch out for these signs

Gambling addiction is a real problem that can affect anyone. If you notice any of the following signs in yourself or someone you know, do not delay in seeking help. betli is always here for you.

Feeling the urge to bet more to recover lost money ("chasing losses")

Being unable to stop playing even though you feel you should

Spending more time and attention on gaming than on family, friends or work

Borrowing money or dipping into savings to cover the cost of playing

Lying to or hiding things from family or friends about your gaming

Feeling restless, irritable or anxious when not playing

Playing to escape everyday problems or mental stress

Assess Yourself

Ask yourself the questions below. If the answer to more than one is yes, talk to our support team.

Be honest with yourself

01 Do you set a budget before you start playing and then end up going over it?
02 In the past three months, have you spent so much time playing that you had less time for work or family?
03 After a big loss, have you tried to make it back the next day?
04 Have you ever played using borrowed money or by breaking into your savings?
05 Has a family member or someone close to you expressed concern about your gaming habits?

Whatever your answers, remember that seeking help is not a sign of weakness — it takes courage.

Simple tips for healthy betting habits

Following these habits keeps gaming enjoyable at all times

Set a budget in advance Set a maximum amount before each session and do not go over it — even if you are winning.
Stick to a time limit Decide how long you will play before you start. Watch the clock and actually stop when the time is up.
Do not play under the influence of alcohol or substances Making sound decisions is difficult in that state, which can lead to overspending.
Make time for other forms of entertainment Watching cricket, spending time with family, reading — life has many other sources of enjoyment.
Accept losses as a normal part of the game Losing is a normal part of betting. Do not place more bets in an attempt to recover lost money.
Use betli's protection tools Deposit limits, time-out and self-exclusion — using these is a sign of good judgment.

Protecting Minors

There is no way for anyone under 21 to open an account or bet on betli. We take strict measures to enforce this rule.

If you live with children or teenagers and use betli on a shared device, make sure to log out after every session. Using parental control software on the device is a good habit.

If you suspect that a minor has used your account, change your password immediately and let us know at [email protected].

Our steps to protect minors

  • Age verification is mandatory at registration
  • National ID or passport may be requested when needed
  • Suspicious accounts are suspended immediately
  • Action is taken immediately upon receiving any information

Need help? We're here

Whatever the issue — big or small — betli's support team is always by your side. Do not hesitate to get in touch.

Contact Us

Live Chat

24 hours a day, 7 days a week — instant support in Bengali and English

Email

[email protected] — write to us any time and we will reply

Support Hours

24 hours a day, every day — including holidays

Language

Bengali and English — speak to us in your preferred language

Responsible Gaming FAQ

Common questions and answers

Log in to your account and go to the Account Settings section. There you will find the option to set daily, weekly or monthly deposit limits under the Responsible Gaming section. Reducing a limit takes effect immediately, but increasing a limit has a waiting period. Contact us via live chat for help.

Yes, if there is any withdrawable balance in your account after self-exclusion, we will help you process it. During exclusion you can withdraw via bKash, Nagad, Rocket or Upay. Contact [email protected] for more details.

Your account cannot be reactivated before the set exclusion period ends. Once the period is over, if you feel ready, contact our support team. We respect your decision and will not pressure you.

Yes, any form of betting or gaming can become addictive — especially if it is used as a way to escape stress. It is a recognised mental health issue and it is possible to overcome with professional support. betli always puts the wellbeing of its users first.

The most important thing is to be there for them without judgment. Gently encourage them to talk and suggest seeking professional help. If they are a betli user, let us know at [email protected] — we will provide assistance while maintaining full confidentiality.

No. Opening an account and placing any kind of bet on betli is permitted only for persons aged 21 or above. Age is verified at registration and identity documents may be requested when needed. Any violation is acted on immediately.

Play responsibly and enjoy betli

betli is always ready to provide a safe environment for gaming. Enjoy your favourite games — within limits, and mindfully.